Teamlead Customer Service Germany – Wormerveer

Introductie

For one of our customers NRG Office is looking for a Customer service representative who speaks fluent German.

Organisatie

This is a dynamic B2B e-commerce business for professional kitchen appliances and merchandise. Founded in 2014 in Zaanstad/NL, they are the market leader in the Netherlands and are now expanding into neighbouring countries. We take pride in having won a great international investor (2019), hence offering you a great environment to grow and develop your professional career.

Functie

Make our customers happy – every day – by supporting them on the phone, via chat and email across a broad range of topics. You are responsible for providing pre-sales orientation, preparing offers and after sales service such as arranging on-site installations, warranty and maintenance cases. You also play an active role in developing the German shop and its product offering.

Functie-eisen

For this role experience in a customer service, sales or similar role is required. Excellent German skills (spoken / written) are a must and strong communication and social skills. You will work independent and therefore an proactive work attitude and solution-oriented is needed. You need a high level of personal accountability and a hands-on, down-to-earth, getting-things-done mentality.

Aanbod

A versatile position in a dynamic working environment with a flat hierarchy and lots of room for your own personal initiative. Able to work in an international network of like-minded eCommerce businesses in our group for a steep learning and development curve. Working within a great team of enthusiastic people in a simply fantastic city.

Max of the salary scale is € 2200,- gross per month based on a fulltime working week.

Inlichtingen

Are you interested or do you want to apply?

Please contact Jessica Lof

M: 06-45130537

E: j.lof@nrg-office.nl

Sollicitatie

Jessica Lof